Why choose this Cancun tour ?
**Before Booking: Please Review the Services Offered**
Are you traveling to Playa del Carmen and need transportation from the airport? We provide transfers to various locations including Playa del Carmen, Ferry, Maroma, and Puerto Aventuras, as well as from Cancun Hotels to Playa del Carmen.
**IMPORTANT:** If you book incorrectly, you must pay the difference for the correct destination or rebook the right service.
Our service is 100% private, so you won’t have to share the vehicle with anyone else.
If your hotel or Airbnb isn’t listed, don’t worry! You can specify your destination when making your reservation, and we’ll ensure you get there without any issues.
Our private transfers are safe for solo travelers, couples, and groups of up to 8 passengers.
Make the most of your Cancun adventure
Tour Description & Additional Info:
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
Options To Choose for Your Trip:
- Roundtrip Cancun Area & Hotels- Playa del Carmen/ Ferry (NOT AIRPORT)
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Roundtrip private transportation (NOT AIRPORT): Round trip service from hotels in Cancun to/from hotels in Playa del Carmen, Playacar or Playa del Carmen ferry.
Private Van
Pickup included - Roundtrip Cancun Airport -Puerto Aventuras Area/Barcelo/Xcaret hotels
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Roundtrip private service: Hotels nearby Puerto Aventuras: Hard Rock Riviera Maya, Catalonia Riviera Maya, Dreams Aventuras, Xcaret, Barcelo, etc.
Duration: 2 hours
Private van
Pickup included - One Way Cancun Airport-Puerto Aventuras, Barcelo, Hard Rock, Dreams Aventuras, Xcaret Hotels
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Private arrival or departure: Hotles Puerto Aventuras: Hard Rock Riviera Maya, Catalonia Riviera Maya, Dreams Aventuras, Xcaret, Barcelo, etc.
ONE WAY
Revise your hotel is at the correct area before booking
Private van: Price per van, not per person
Pickup included - One Way Cancun Airport – Playa del Carmen / Playacar / Ultramar Ferry
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Private Arrival or Departure: This service is for travelers to or from Cancun Airport – Playa del Carmen/Playacar hotels & Airbnb.
NOT PUERTO AVENTURAS HOTELS
Duration: 1 hour
Private Van: Price per van, not per person
Pickup included - One Way Cancun Area & hotels – Playa del Carmen / Playacar / Ferry. (NOT AIRPORT)
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Transfer Hotel – Hotel or Ferry: Private transportation for travellers from or to hotels in Cancun – Playa del Carmen / Playacar or Ferry to Cozumel.This price is NOT for hotels in Puerto Aventuras. Only covers until Playacar.
Pickup included - Round-trip Airport – Playa Paraiso, Maroma, Iberostar (NOT TUCAN), Dorado Royale, Vidanta
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Roundtrip Private transportation: Revise your hotel is at the correct area before booking (Maroma/Playa Paraiso)
Iberostar (NOT TUCAN), Hotels Maroma, Dorado Royale, Vidanta
Duration: 45 minutes
Pickup included - One Way Cancun Airport – Playa Paraiso Hotels Maroma, Iberostar (not TUCAN), Dorado Royale, Vidanta
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Arrival or Departure: Hotels: Maroma, Paradisus La Perla, Iberostar (NO TUCAN), Vidanta, Senses Riviera, Secrets Riviera, Catalonia, ETC.
Duration: 40 minutes
Private Van
Pickup included - Round trip Cancun Airport – Playa del Carmen / Playacar / Ultramar Ferry
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Roundtrip service: Traslado privado redondo Aeropuerto de Cancun – Hoteles & Airbnb en Playa del Carmen, Playacar & Ultramar Ferry
Duration: 1 hour
Private van
Pickup included
Not Included
- Ferry ticket Playa del Carmen
- Car seat & Booster (15 USD for round-trip service)
- Stops at a supermarket for more than 15 minutes. Cost of 25 USD per hour. Must be booked in advance.
- We do not accept pickups at different terminals unless an additional fee of 15 USD is paid
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Special Instructions:
- This Tour is Provided by Gypso Travel by Jade Tours.
- Tour Timezone & Starts at America/Cancun.
- Mobile or paper ticket accepted.
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- This Tour is Rated 5 Stars based on 129 valid reviews on VIATOR.
- Minimum 1 Travelers is required to book.
- Maximum 8 Travelers is accepted for booking.
**BEFORE YOUR ARRIVAL ✈️**
You will receive an email detailing the meeting point at the airport.
Personal Welcome: Our staff will be waiting for you at the designated terminal, holding a sign with your name. If you prefer a group name, please let us know.
Communication: We recommend downloading WhatsApp or ensuring you have active mobile data for seamless communication.
IMPORTANT INFORMATION ⚠️
This service is designed for groups arriving on the same flight. If you are arriving on separate flights (maximum of 2), please send us the flight numbers in advance so we can organize the itinerary and meeting point at no extra cost.
Failure to notify us in advance will incur an additional fee of $15 USD at the airport for waiting time or terminal changes. Service is subject to availability.
Please inform us of any flight changes to ensure a smooth service.
ADDITIONAL STOPS
Let us know in advance if you require a stop at a supermarket or another location.
We allow one stop of up to 15 minutes at no extra charge. After that, an additional fee of $25 per hour will apply. This service must be requested in advance via email or phone and is subject to availability.
TOLERANCE TIME FOR DEPARTURES ⏳
We allow a maximum tolerance of 10 minutes for departures or transfers. After this time, it will be considered a “NO SHOW.”
IMPORTANT
Our pricing is per vehicle, not per person. If your group has different departure times, we cannot send multiple cars at the same cost.
Ensure you select the correct destination and service before booking. Otherwise, additional charges will apply.
For any questions, please check our FAQs: FAQs – Cancún Transfer (https://drive.google.com/file/d/11yvcMCCpJHXCsRLI5gYSVf2tyi68qFWz/view?usp=sharing)